Outcomes, Inc. is a nonprofit organization that provides in-home and residential services for adults and children dealing with Autism/PDD and related conditions. I approached the Executive Director to propose a site redesign. My pitch included an heuristic analysis of the current site, an updated site map, and a preliminary competitor analysis.
Outcomes, Inc. does amazing work for disabled adults and children, so why should their website be anything less than amazing? When I first explored the site, I saw more than just outdated design, I saw missed opportunities. Families searching for support, individuals looking for resources, and donors wanting to help were met with frustrating navigation and unclear paths forward.
Through in-depth research and analysis, I uncovered key pain points and reimagined the site’s structure to align with the nonprofit’s mission. Now, I’m bringing it to life with wireframes that boost usability and accessibility while maintaining an approachable design that will grow with them.